Indian government officials, business people and ordinary netizens this week are debating over the issue of free speech and the role of Twitter in the country as the social media giant refused to comply with government order to block more than 250 accounts and posts.
Twitter this week “declined to abide (by) and obey” the order to remove posts and accounts that the government said risked inciting violence, the latest instance of worsening relationships between Prime Minister Narendra Modi’s administration and U.S. social media platform.
The move came in the wake of weeks-long protests by Indian farmers against a new farm bill. The protests turned violent last week when riot police were sent in. One demonstrator was killed and hundreds of people were injured including police officers.
An Indian government official said the home affairs ministry had demanded the suspension of “close to 250 Twitter accounts” that were allegedly posting content seeking to foment violence.
“The order was issued against accounts that were using the hashtag #modiplanningfarmersgenocide that started on 30 January,” the government source said.
Twitter initially complied but later restored most of the accounts, citing “insufficient justification” to continue the suspensions. The technology ministry warned the company, in a letter seen by Reuters, of legal “consequences” that could include fines or jail, saying the government was not required to justify its demand to ban accounts.
For Twitter, the stakes are high in a country of 1.3 billion where it has millions of users and is ardently used by Modi, his cabinet ministers and other leaders to communicate with the public.
Twitter’s public policy director for India, Mahima Kaul, recently resigned from her role, two sources said. A LinkedIn ad showed the company is seeking candidates for the key government relations position.
Kaul did not respond to a request for comment.
Twitter confirmed Kaul’s resignation, saying she would stay on through March and was helping with the transition, but otherwise declined to comment. It said this week that it withholds access to content on receiving a “properly scoped request from an authorized entity”.
Free speech activists say the government should not attempt to use legal provisions to muzzle freedom of expression, while others argue Twitter should comply or go to court.
“Twitter is playing with fire,” said an Indian social media executive who was surprised by the company’s non-compliance. “If there is a legal request, you are required to take down content. You are free to challenge it” in court.
In 2019, a parliamentary panel headed by a lawmaker from Modi’s Hindu nationalist party warned Twitter after CEO Jack Dorsey failed to appear before the committee. The previous year Dorsey sparked a social media storm after a picture of him holding a poster saying “smash Brahminical patriarchy”, referring to the highest Hindu caste, went viral.
This week, Dorsey became a talking point on Indian TV news after he liked a tweet suggesting the company should consider introducing a farmer protest emoji.
Meenakashi Lekhi, a lawmaker from Modi’s party who heads a parliamentary panel on data privacy, criticised Twitter for disobeying government orders, adding she has yet to decide whether to summon company executives.
“Twitter needs to understand they are not lawmakers,” Lekhi told Reuters. “It is not their policy which will work, it is the policy of the state, country which will work.”
Calling the showdown “inevitable”, the Hindu newspaper said in a Friday editorial: “Provocative posts have no place on any platform, (but) free speech should not be hit.”
Prasanth Sugathan of Software Freedom Law Center India, said, “The selective government approach to ask social media companies to ban content when it doesn’t suit the official narrative is problematic.
“It stifles free speech and press freedom.” (Source: Thomson Reuters Foundation)