Kashmiris suffer the effects of the state’s longest ever internet blackout


Thousands of Kashmiris regularly spend hours journeying on a packed train just so that they can go online as the region grapples with the longest internet blackout imposed by a democracy.

Stepping off the crammed train – dubbed the “Internet Express” by Kashmiri Indians – in the nearby town of Banihal, the passengers make a beeline for cafes where they pay up to 300 rupees (US$4.20) for an hour’s broadband.

“I couldn’t have afforded to miss this opportunity,” Abrar Ahmad, 18, told the Thomson Reuters Foundation after filling out an online job application at a teeming internet cafe, where dozens of others hit by the 162-day internet shutdown queued behind him.

Indian-administered Kashmir has been without broadband and mobile data services since August 05 when India’s government revoked the special status of its only Muslim-majority state, splitting Jammu and Kashmir in two.

Despite a United Nations declaration in 2016 that the internet is a human right, shutdowns have risen in recent years as governments from the Philippines to Yemen said they were necessary for public safety and national security.

Kashmir is claimed in full by both India and Pakistan, which have gone to war twice over it. Each rules parts of the scenic Himalayan region.

India said it cut communications to prevent unrest in Kashmir, where a separatist insurgency has killed more than 40,000 people since 1989.

The lockdown has cost Kashmir more than US$2.4 billion since August, with sectors directly dependent on the internet such as e-commerce and information technology worst hit, the region’s main trade organisation said.

“Doing trade without the internet is unimaginable in the present day world,” said Abdul Majeed Mir, vice president of the Kashmir Chamber of Commerce and Industry, which estimates nearly 500,000 jobs have been lost.

“Irreversible damage has been caused to the economy.”

Kashmir’s internet ban has impacted everything from relationships to access to healthcare, said Raman Jit Singh Chima, Asia policy director at global digital rights group Access Now.

In addition to introducing the democratic world’s longest internet clampdown in Kashmir, Access Now said India also accounted for two-thirds of global shutdowns in 2018.

“Punishing an entire population on the basis of saying potential violence or terrorism might occur is extraordinary,” said Chima.

Outside a courier company in Kashmir’s main city, Srinagar, two delivery executives chatted idly by a bonfire, saying no internet meant no packages.

“We are the only two who still come to the office. Some 50 boys have lost their jobs,” said Touseef Ahmad.

“If the internet is not restored soon, I can lose my job.”

Tourism – for decades the backbone of the scenic region’s economy – has also been badly hit.

Every year, people from across India flock to Kashmir to enjoy its snow-capped mountains and scenic Dal Lake, home to hundreds of ornately-carved houseboats, whose owners rely on tourism.

Bashir Ahmad Sultani, president of Kashmir’s Shikara (Boat) Association, said there was no work for more than 4,000 boatmen.

“We are going through very bad times. Some of us are not even able to arrange two square meals for our families,” said boatman Mohammad Shafi. “We are looking at a dark future.”

The restriction has served a major blow to tour operators, hoteliers and artisans as well.

“I mostly buy things on credit from local shopkeepers,” said Ghulam Jeelani, a hotel manager in Srinagar, who feared being laid off with no online bookings or transactions.

Jeelani, 52, said he has been struggling to pay for his daughter’s tuition and daily groceries since his monthly salary was slashed by three-quarters to 6,000 rupees in October.

“I have been told that I can’t get even this amount if tourists don’t start arriving in a few weeks,” he added.

The government has not said when internet will be restored, despite calls from civil society and the United Nations.

Without it, many locals say they may have to take up manual jobs such as on construction sites – or even pack up and leave. (Source: Thomson Reuters Foundation)